The employment tribunal system is failing businesses and individuals, the Confederation of British Industry (CBI) says.
It is meant to offer claimants and informal companies, quick and cost-effective judgments, but instead the system is slow, legalistic and antagonistic, claims the lobbying group.
The organisation has called for a package of measures to speed up the court system, reduces costs for both sides, and make the system fairer.
It sets out three key steps to delivering this, including action to weed out weak claims and create the capacity to hear valid claims more quickly, encouraging early agreement on a fair settlement, and improving efficiency when in case does reach court.
CBI chief policy director Katja Hall says, 'It's always regrettable when the relationship between employer and employee breaks down to the point where a court claim is made. But when this happens, both sides deserve a system that is consistent, quick and legal keeps costs to a minimum.
' Instead, we are saddled with a court system that is expensive, stressful and time consuming for all parties.'